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Concierge job at Baystate Health

Holiday-Work, Work-Experience-Placement Baystate Health

Position: Concierge job

About: Under the direction of the Lead Concierge, Baystate Health is looking for a dedicated Concierge to maintain a high level of service excellence by assisting patients and visitors in a professional and courteous manner, facilitating their flow within the facility, and ensuring a positive experience overall. The role involves providing information, directions, and assistance to individuals, maintaining customer service and safety standards, and interacting with patients and visitors effectively.

Requirements: 2-3 years of experience in the hospitality industry or a related field with proven customer service skills; GED or HiSET required

Benefits: high-quality, low-cost medical, dental, and vision insurance, generous PTO up to 25 days in the first year, with scheduled earned increases, continuing education support and reimbursement, 403b retirement company match & annual company contribution increase based on years of service, free money coach advice from a certified professional

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