Position: Concierge Guest Service Agent – Part-Time (PM Shift)
About: The Docent’s Collection is a top-performing hotel located at 121 Middle St, Portland, ME 04101, offering a one-of-a-kind, first-class hospitality experience for guests. Each luxury loft at the heart of Portland’s Old Port provides a residential-style living experience with modern amenities and personalized service. The hotel focuses on curating unique experiences for guests through a mobile-first approach, emphasizing local culture and culinary offerings.
Requirements: High school diploma, GED, or equivalent required; 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, concierge, or guest service specialist preferred; knowledge of the local area for service recommendations; excellent time management, organizational, customer service, and interpersonal skills; comfortable with telephone communication and handling stressful situations; working knowledge of Microsoft Office and reservation management systems; ability to lift, pull, and push up to 50 lbs.
Benefits: Medical, Dental, Vision, SAME DAY PAY – Access your pay as you’ve earned it! No cost to you, 401(k) with a company match, Vacation, Personal days, and Holiday pay, Hotel Room and Food and Beverage Discounts, Travel Discounts for Travel and Food and Beverage, Personal Days Off, Online Training Courses, Commonwealth University (Grow your Career in hospitality), Referral Program and Bonus, Flexible Health Care Spending Account, Day Care Flex Spending account, Direct Deposit, Jury Duty Leave, Bereavement Leave, Employee Assistance Program, Associate of the Month, Associate of the Year Service Awards, Free Basic Life & Basic Accidental Insurance, Voluntary Life Insurance Products for Self, Spouse, and Dependents
