Position: Concierge – Guest Experience Expert
About: Denver Zoo Conservation Alliance, located in Denver, is seeking a Concierge – Guest Experience Expert to enhance guest connections and provide personalized services to deepen their engagement with the organization’s mission. The role involves assisting with program registrations, membership sales, custom itineraries, and administrative tasks within the Guest Experience division.
Requirements: At least 1 year of experience in guest service, sales, or a customer-facing role; advanced proficiency with Microsoft Office Suite (SharePoint, Excel, Word, Teams); strong communication and problem-solving skills; commitment to staying informed about DZCA programs and offerings
Benefits: medical, vision, and dental coverage, paid time off: vacation, sick leave, personal days, and holidays, Family Plus Denver Zoo Membership, concession and retail discounts, competitive hourly compensation
