Position: Concierge/ Elevator Operator
About: The Theater Concierge position offers a unique opportunity to provide exceptional specialized service to theater patrons at Altria Theater and Dominion Energy Center in Richmond. The role focuses on developing relationships, enhancing the theater-going experience, and anticipating patrons’ needs.
Requirements: High school diploma or equivalent required; experience meeting and helping people; demonstrated ability to work effectively with the public; excellent verbal and written skills; ability to calmly address and resolve patron concerns following SMG policies; must be customer service oriented and passionate about theater; master of conversation with a non-threatening, respectful approach; possess intellectual curiosity and compassion
