Position: Concierge – Culver City
About: Holland Partner Group is looking for a dedicated Concierge to greet visitors and residents of the property, providing exceptional customer support and information about the community. The Concierge represents the company in a professional and friendly manner, offering various services and maintaining strong communication with residents and management.
Requirements: Education: High school diploma or equivalent is required; college degree or related coursework preferred. Experience: 1-2 years of customer service or hospitality experience required; minimum of 1 year sales experience preferred. Knowledge, Skills, and Abilities Required: Excellent communication and organizational abilities; intermediate to advanced computer literacy; basic office organizational skills; ability to deal well with people and develop positive rapport; strong diplomacy and customer service orientation; good verbal and written communication skills; independent decision-making ability; basic to intermediate mathematical functions; initiative and resourcefulness. Attendance: Ability to work any day of the week, 52 weeks a year; on-call availability required. Physical Requirements: Ability to lift or move up to 40 pounds. Equipment: Proficiency in using basic office equipment including computer, telephone, facsimile, and photocopier; may need to provide or use a vehicle for property transportation. Other Requirements: Wear appropriate maintenance uniform; strong customer service orientation; hearing and visual ability for emergency situations; fluency in English both verbally and non-verbally.
Benefits: health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability), retirement savings through 401(k), supplemental benefits available, Employee Assistance Program (EAP), Tuition Reimbursement, Paid Time Off (PTO), Paid Sick Leave, paid holidays, Volunteer Time Off (VTO), Sabbatical after every 5 years of service, profit share programs, Housing discounts may be available
