Position: Concierge – Alchemy
About: The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the community. Represents Holland Residential and the community in a professional and friendly manner at all times.
Requirements: Education: High school diploma or equivalent is required. A college degree or related coursework is preferred. Experience: One to two years of customer service or hospitality experience required. Minimum of one year sales experience is preferred. Knowledge, Skills and Abilities Required: Excellent communications and organizational abilities; Intermediate to advanced computer literacy to include knowledge of all MS Office programs and the internet; Basic office organizational skills: filing, supplies inventory and ordering, mailing/shipping, office equipment upkeep/ contract maintenance; Ability to deal well with people and develop a positive rapport; Strong diplomacy skills; Good verbal and written communication skills; Independent decision-making ability; Ability to accurately perform basic to intermediate mathematical functions; Initiative and resourcefulness; Strong customer service orientation
Benefits: Health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match, Supplemental benefits available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA), Employee Assistance Program (EAP) and Tuition Reimbursement, Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, Opportunity for employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service, Profit share programs, Housing discounts may be available dependent on the property, ownership approval, and unit availability
