Position: Concierge Agent
About: Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. This career as a Concierge Agent entails making confirmation calls and welcome calls to guests, assisting with date changes and questions concerning their upcoming vacation. The department works between 10:30 am through 7:00 pm EST and Saturday from 9:30 am through 6:00 pm with Sundays off and 1 day off in the week. Paid training is provided for 2 weeks from 9:00 am – 4:00 pm Monday through Friday.
Requirements: High school diploma/GED; proficient with Microsoft Word, Excel, and Outlook; excellent written and verbal communication skills with a strong sense of customer service; good organizational skills and detail-oriented
Benefits: driven hourly pay plus bonuses, get your earned pay any time before payday through DailyPay, medical, dental, and vision benefits starting on day one, generous vacation time off program, paid sick time, GO Hilton discounted hotel rates worldwide, 401(k) program with company match, employee stock purchase program – purchase shares at a discounted rate, tuition and certification reimbursement programs, recognition programs and rewards, internal growth and career pathing, and much more
