Position: Cluster Operations Manager
About: The Ivy Hotel, located at 233 E Ontario St in Chicago, IL, is seeking a Cluster Operations Manager to oversee the day-to-day operations of the designated hotel and provide support to three additional properties led by General Managers. This role is pivotal in maintaining operational excellence, driving efficiency, and enhancing financial performance across all properties while prioritizing guest satisfaction and brand presence in a competitive hospitality landscape.
Requirements: Previous experience with multi-property oversight; college degree and five years of related experience in hotel operations; strong verbal and written communication skills; significant attention to detail; complete understanding of NOI profitability and budget goals; computer skills required, experience with Hotel information systems preferred; construction experience recommended
Benefits: Flexible work schedule, 401(k) retirement plan, Health insurance, Professional development opportunities
