Position: Club Lounge Attendant – Hilton Norfolk The Main
About: The Club Attendant position at a luxury hotel is responsible for delivering exceptional guest service in the club level lounge. The role involves ensuring efficient day-to-day operations, maintaining cleanliness and safety standards, food and beverage setup, and providing above-average guest experiences. Ideal candidates should be friendly, professional, well-groomed, possess basic bartending skills, and have excellent attendance.
Requirements: High School Graduate; A minimum of two years customer service experience as a concierge or in a related field working with a full-service hotel; Ability to speak English fluently; Ability to write clearly and legibly; Excellent communication skills both in person and over the phone; Proficiency with computers and software programs, such as Microsoft Word and Excel
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance