Position: Client Success Manager
About: For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Requirements: Current Registered Nurse license in the state of employment; continued employment is contingent upon maintaining an active license in good standing; BSN preferred; 5 years experience in health care, elder care, social work, or related industry preferred; Excellent customer service and conflict resolution skills; Computer proficiency and ability to document accurate and timely notes in systems related to client visits; Current driver’s license and proof of insurance
Benefits: Medical/Dental/Vision Insurance, TouchCare VirtualCare, Life Insurance, Health Savings Account, Flexible Spending Account, 401(k) Matching, Employee Assistance Program, PTO Plan for Non-Exempt Employees, Flexible PTO Plan for Exempt Employees, Holidays and Floating Holidays, Pet Insurance
