Position: Client Services Associate
About: SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, SPS’s services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management, and Document Processing Services utilizing leading edge technologies. Clients range from sectors such as banking, insurance, legal, higher education, advertising, and other professional services, including many Fortune 500 companies. SPS is committed to delivering high-caliber outsourcing experiences to clients and offering employees challenging and exciting career opportunities throughout North America and globally, with a focus on investing in professional development, comprehensive benefits, and diverse training programs.
Requirements: Must also be able to pass a client-specific background screening; Minimum of 1 year customer service or related experience required; Minimum of 1 year demonstrated knowledge and experience in a related functional area preferred; Ability to work assigned work hours determined by manager; Excellent organizational and time management skills; Analytical abilities and aptitude in problem-solving; Superb written and verbal communication skills; Current knowledge or ability to learn computer-based systems required for functions of position; Required to maintain an overall professional appearance and attitude; Adhere to all policies and procedures required
Benefits: health insurance, dental insurance, vision insurance, 401(k) with matching, paid time off
