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Client Service Manager at SPS-North America

New York, NY SPS-North America $70,000-$82,000 per year

Position: Client Service Manager

About: Customer Service Manager role at SPS Global, an award-winning employer of choice offering outsourcing solutions across the globe. SPS provides Mailroom Management, Office Services, and Document Processing Services to various sectors, including Fortune 500 companies. Committed to employee development and diversity.

Requirements: Minimum of 5+ years of experience in high-level relationship building and operational management; Previous management/supervisor experience overseeing 5-10 employees; Able to build business relationships with ‘C’ level executives; Excellent computer skills; Ability to exceed client satisfaction expectations and uphold strong business ethics; Possess a strategic thinking approach to account management and performance improvement; Industry-related experience is a plus.

Benefits: Health savings account, Disability insurance, Health insurance, Dental insurance, Paid time off, Employee assistance program, Vision insurance, 401(k) matching, Life insurance, Pet insurance