Position: Client Development Manager
About: Under the direction of the General Manager or Assistant General Manager of Merchandising, the Manager, Client Development is responsible for driving sales by developing the selling and clienteling skills and behaviors of a team of Style Advisors, creating a high performance team and consistently coaching for optimal sales results. The Manager, Client Development must maintain high visibility on the selling floor to coach and develop their associates’ ability to drive sales by connecting with customers and building sustainable client relationships through exceptional service and regular outreach. Fundamental to the role of Manager, Client Development is the responsibility for onboarding, training, ongoing education, and performance management of the selling team, providing product knowledge training, event information, policy and procedure updates, and targeted selling and clienteling coaching. Teamwork must be fostered and performance issues must be managed effectively, counseling out poor performers while proactively recruiting to fill open positions.
Requirements: 4 year degree preferred; Proficiency in utilizing available technology, Word, Excel etc is required; Must be flexible in scheduling as the business needs require evening weekend and holiday schedules; 3+ years of management experience with comparable volume or a proven track record of success managing a selling workforce and achieving result
Benefits: Disability insurance, Health insurance, Dental insurance, 401(k), Vision insurance, Opportunities for advancement, Life insurance
