Position: Client Care Concierge
About: Bulger Veterinary Hospital in Lawrence, MA, is seeking a dedicated and enthusiastic individual to join as a full-time Client Concierge in the General Practice department. At Bulger, the hospital provides comprehensive care including General Practice, 24-hour Emergency Services, and Specialty Medicine. The Client Concierge plays a crucial role in ensuring exceptional experiences for every pet owner throughout their visit.
Requirements: High school diploma or equivalent required; experience as a veterinary receptionist, medical secretary, or customer service representative preferred; demonstrated excellence in client service and creating memorable experiences; ability to articulate ideas clearly and foster meaningful connections; exceptional organizational skills and ability to maintain a warm atmosphere; unparalleled interpersonal finesse; fluent English skills required
Benefits: medical insurance, dental insurance, vision insurance, 401(k) with employer match, paid time off including sick time
