Position: Chef de l’Expérience client – Aéroports
About: Air Canada, a leading Canadian airline recently voted best airline in North America, is seeking a Customer Experience Manager – Airports to join their innovative and diverse team at the forefront of passenger air transportation. The role focuses on ensuring exceptional customer service and exceeding customer expectations in various airport operations areas.
Requirements: High school diploma or equivalent; at least two years of personnel management experience; ability to make tough decisions to ensure integrity, safety, and punctuality of operations; flexible work schedule including weekends and holidays; ability to lift 50 lbs and walk long distances; excellent interpersonal skills; strong leadership and decision-making skills in high-stress situations; demonstrated adaptability to new technologies and willingness to share knowledge; Customs seal required
Benefits: health insurance, dental insurance, paid time off, 401(k)
