Position: Cage & Player Services Shift Manager
About: The Cage & Player Services Shift Manager oversees and manages the day-to-day operations of the Player Services department (Cage Cashiering, Credit, and Players Club) at Wind Creek Chicago Southland. Wind Creek Chicago Southland is a premier entertainment destination set to open in Fall 2024, offering a luxurious hotel, dining options, bars, event facilities, and more, including a world-class casino experience with table games, slot machines, a sportsbook, and a poker room.
Requirements: High School diploma or GED needed or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment; Must be twenty-one (21) years of age or older; Bachelor’s Degree in Related Field AND two (2) years Supervisory experience– required; Four (4) years’ experience in a management position– required; Four (4) years of high-volume cash handling experience- required; Proficiency with ten key calculator –a skills test will be administered, and candidate must achieve at least 70% skills pass rate- required; Proficient in math and color perception – a skills test will be administered, and candidate must achieve at least 70% skills pass rate- required; Knowledge in Microsoft Word and Excel programs; Experience working with coin and currency counters; Must successfully pass job interview, including a guest service audition; Excellent oral and written English communication skills; Must be able to walk or stand for 100% of assigned shift; Must have the ability to make precise decisions without compromising the integrity of the company; Must be able to lift a minimum of fifty (50) pounds; Must be able to get along well with all levels of the organization and excel in a collaborative environment; Willing to travel and take part in training as recommended or required; Willing and able to work various hours and shifts, including nights, weekends, and holidays; Must have an Occupational License (or the ability to obtain and keep a license) per the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position
Benefits: Paid time off, Health insurance, Employee discounts on hotel, dining, and entertainment, Training and development opportunities, Opportunity for growth and advancement
