Position: Assistant Manager Front Office
About: The company operates a luxury hotel and is currently seeking a Front Desk Manager to oversee the check-in/out process and ensure exceptional service to guests. The role involves managing a team of front desk employees and addressing guest concerns effectively.
Requirements: Previous front desk experience required; 2 years of front desk management experience preferred; Extensive knowledge of the Lodging Management System (LMS+) system preferred; Good verbal communication with guests and staff required; Provide excellent customer service skills; Be able to solve problems and guest complaints as they arise; Ability to multi-task and work in a fast-paced environment necessary; Professional appearance and demeanor required
Benefits: Competitive salary, Health insurance coverage, Paid time off, Career development opportunities, Employee discounts
