Assistant Manager at Pollo Tropical

Full-time Miami, FL Pollo Tropical $39,565-$50,099 per year

Position: Assistant Manager

About: Our Assistant Manager assists in the operations of the restaurant and a team of hourly associates during their respective shifts. They are responsible for managing all aspects of their shift including restaurant operations, financial performance, staff development, customer satisfaction, quality standards, sales & marketing, and communications with employees, vendors, customers, and corporate support staff.

Requirements: Associates degree in Business Administration or Hospitality preferred; High School degree or equivalent required; Capable of adapting to business needs and solving problems quickly and efficiently; Ability to prioritize multiple tasks and exercise sound judgment; Functional understanding of Profit & Loss statements, costs controls, and restaurant operations; Demonstrates stamina, focus, compliance, and service-driven abilities while managing the shift; Minimum of 2 years working in a restaurant environment for external candidates; Good record of achieving results for internal candidates; Ability to comfortably speak, write, and comprehend English in a business setting; Successful completion of a background and drug screening; Good written and oral communication skills; Good customer service skills; Ability to perceive and react to the needs of others; Organized, flexible, and able to deal with various personalities; Basic computer skills; Excel preferred