Position: ASSISTANT FRONT OFFICE MANAGER
About: We are seeking an experienced Assistant Front Office Manager to join our team at Grand Beach Hotel Surfside in SURFS. As the Assistant Front Office Manager, you will be responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional customer service to our guests, and managing a team of front desk agents. Your main goal will be to ensure that our guests have a positive and memorable experience during their stay with us. You will work closely with the Front Office Manager to develop and implement strategies to improve guest satisfaction and increase revenue.
Requirements: Bachelor’s degree in Hospitality Management or related field; 2+ years of experience in a supervisory role in a hotel front office; Excellent communication and interpersonal skills; Strong leadership and team management skills; Proficient in Microsoft Office and hotel management software; Experience with revenue management and forecasting; Fluency in a second language; Certification in Hotel Industry Analytics (CHIA)
Benefits: Competitive salary, Health insurance, Paid time off, Professional development opportunities, Employee discounts
