Position: 3rd shift front desk concierge
About: TerrBella, located in Columbia, is dedicated to providing exceptional customer service and creating memorable experiences for guests. The team at TerrBella is passionate, professional, and committed to exceeding the unique needs of their clientele.
Requirements: High school diploma or equivalent; additional hospitality or customer service training is a plus. Proven experience in a customer service or front desk role, preferably in the hospitality industry. Strong interpersonal and communication skills, with a friendly and approachable demeanor. Ability to multitask and handle high-pressure situations with a calm and professional attitude. Proficient in Microsoft Office Suite and hotel management software (e.g., Opera, Marriott, etc.). Demonstrated problem-solving skills and a proactive approach to guest service. Availability to work flexible hours, including weekends and holidays.
Benefits: Competitive salary and performance-based incentives, Comprehensive health and dental insurance, Paid time off and holiday pay, Employee discounts on services and products, Opportunities for professional development and career advancement, A dynamic and inclusive work environment
