Senior Director of Strategy & Innovation

Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests every day in 15 countries around the world. With its headquarters based in Philadelphia, Aramark is deeply rooted in service and united by a strong purpose to create meaningful experiences for its employees, partners, communities, and the planet. The company places a high value on diversity and inclusion, ensuring equal employment opportunities for all employees regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military or veteran status, or any other characteristics protected by law. Aramark’s mission is to empower its workforce while delivering innovative and high-quality services that enhance client satisfaction and operational excellence across various sectors including retail operations, custom restaurants, and customer engagement.

The role of Senior Director of Strategy and Innovation at Aramark, located at the Philadelphia headquarters, is a pivotal leadership position designed to drive scalable and innovative solutions that accelerate growth, enhance client retention and guest engagement, and improve profitability. This role requires a strategic visionary capable of leading cross-functional teams and collaborating with internal and external partners to develop and execute impactful programs. The position offers a dynamic environment where the successful candidate will take ownership of critical projects—overseeing program development from inception to completion, managing budgets, aligning resources, and ensuring timely delivery. Responsibilities include creating data-driven business cases supported by clear key performance indicators (KPIs), designing comprehensive training programs for field teams, and introducing breakthrough innovations in technology, culinary offerings, branding, and operations.

As the Senior Director, you will also be responsible for continuously reviewing and optimizing strategies to maintain a competitive edge and maximize guest satisfaction and profitability. This includes establishing and monitoring success metrics, conducting performance analysis in partnership with culinary, logistics, and third-party collaborators, and refining strategies based on measurable outcomes. Travel comprising 60 percent or more of your time will be necessary to effectively manage and support initiatives across various locations. The role demands strong leadership skills, exceptional communication abilities, and a proven track record of project management excellence to foster a collaborative, results-driven environment. Joining Aramark means being part of a company where your talents, passion, and professional growth are nurtured, ensuring that every challenge presents an opportunity for success and meaningful impact.