Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Crescent Hotels & Resorts is a premium hospitality company renowned for delivering exceptional guest experiences through their well-maintained properties and dedicated staff. As a prominent player in the hotel and resort industry, Crescent Hotels & Resorts focuses on quality service, safety, and guest satisfaction across all their establishments. With a commitment to excellence, they offer a dynamic work environment for professionals seeking growth in the hospitality field. The company is known for embracing diversity and equal opportunity for all employees, including protected veterans and individuals with disabilities, fostering an inclusive workplace environment.
The role of Restaurant Supervisor at Crescent Hotels & Resorts is multifaceted and essential to ensuring the smooth and efficient operation of restaurant, bar, and banquet services. This position requires a dynamic leader who will oversee and assist in all phases of food and beverage services while promoting a high standard of customer service and operational excellence. The Restaurant Supervisor plays a critical role in coordinating efforts with fellow supervisors, the Executive Chef, Sales, Catering, and Food and Beverage management teams. A key responsibility is to maintain service quality and safety standards in compliance with state, federal, and corporate policies.
The position demands open availability, including early mornings, late evenings, weekends, and holidays, to meet the operational needs of the business. Supervisors are expected to perform opening and closing duties for areas and events, ensure that servers and bus staff adhere to service standards, and proactively monitor guest needs to deliver prompt and courteous service. This role requires vigilant oversight of the restaurant environment, including cleanliness, table setup, and service areas, to guarantee an inviting dining experience.
Moreover, ensuring compliance with all liquor laws and beverage service regulations forms an integral part of the supervisor's responsibilities. Effective communication is essential to provide clear instructions to staff members both verbally and in writing. The Restaurant Supervisor is also tasked with supporting staff discipline, attendance adherence, and overall team coordination, thereby contributing to the operational success and positive work atmosphere.
This role is ideal for individuals who are passionate about hospitality, possess strong leadership skills, and are committed to delivering exceptional guest experiences. It offers a challenging yet rewarding environment for professionals eager to grow within a respected hospitality group. Crescent Hotels & Resorts values individuals who can uphold their commitment to safety, quality, and guest satisfaction while fostering teamwork and high service standards.
The role of Restaurant Supervisor at Crescent Hotels & Resorts is multifaceted and essential to ensuring the smooth and efficient operation of restaurant, bar, and banquet services. This position requires a dynamic leader who will oversee and assist in all phases of food and beverage services while promoting a high standard of customer service and operational excellence. The Restaurant Supervisor plays a critical role in coordinating efforts with fellow supervisors, the Executive Chef, Sales, Catering, and Food and Beverage management teams. A key responsibility is to maintain service quality and safety standards in compliance with state, federal, and corporate policies.
The position demands open availability, including early mornings, late evenings, weekends, and holidays, to meet the operational needs of the business. Supervisors are expected to perform opening and closing duties for areas and events, ensure that servers and bus staff adhere to service standards, and proactively monitor guest needs to deliver prompt and courteous service. This role requires vigilant oversight of the restaurant environment, including cleanliness, table setup, and service areas, to guarantee an inviting dining experience.
Moreover, ensuring compliance with all liquor laws and beverage service regulations forms an integral part of the supervisor's responsibilities. Effective communication is essential to provide clear instructions to staff members both verbally and in writing. The Restaurant Supervisor is also tasked with supporting staff discipline, attendance adherence, and overall team coordination, thereby contributing to the operational success and positive work atmosphere.
This role is ideal for individuals who are passionate about hospitality, possess strong leadership skills, and are committed to delivering exceptional guest experiences. It offers a challenging yet rewarding environment for professionals eager to grow within a respected hospitality group. Crescent Hotels & Resorts values individuals who can uphold their commitment to safety, quality, and guest satisfaction while fostering teamwork and high service standards.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or food and beverage supervisory role
- Ability to work early mornings, late evenings, weekends and holidays
- Strong communication skills
- Knowledge of state and federal liquor laws
- Ability to resolve guest concerns promptly
- Physical ability to monitor and manage restaurant areas during shifts
Job Qualifications
- Previous experience in restaurant or food and beverage supervisory role
- Strong leadership and communication skills
- Ability to multitask and manage a team in a fast-paced environment
- Knowledge of food safety and liquor regulations
- Customer service orientation
- Ability to handle guest concerns professionally
- Flexibility to work varied shifts including early mornings, late evenings, weekends and holidays
- High school diploma or equivalent
Job Duties
- Opening and closing areas and/or events
- Monitor servers and bus person adherence to all service standards
- Supervise service of guests, being watchful of signals from guests in need of service
- Responding promptly to resolve any guest concerns
- Assist in establishing and monitoring side work duty completion
- Check restaurant for cleanliness and set up
- Check service stands and aisle areas
- Check tables for cleanliness and proper set up
- Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages
- Communicate both verbally and in writing to provide clear direction to staff
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Location
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