Restaurant Supervisor

SSP America specializes in managing a diverse portfolio of food and beverage outlets located at major travel hubs, including Newark Liberty International Airport. Their current restaurant portfolio includes popular brands such as Flavortown, Jersey Mike's, Felina, Playa Bowls, Sora Sushi, Smokehouse, and many others. As a large player in the hospitality industry, SSP America aims to deliver exceptional dining experiences to a wide variety of customers, ranging from local commuters to international travelers. This commitment to quality and customer satisfaction has made them a trusted name in airport dining services.

SSP America is currently hiring for the position of Shift Supervisor in their restaurant locations at Newark Liberty International Airport. This is a full-time role that offers a starting pay of $23.00 per hour, with the opportunity to be eligible for the Healthy Terminal Act Stipend. Candidates for this position will benefit from full employment benefits and a clear pathway for career advancement.

The Shift Supervisor is a pivotal role in the operational success of the restaurants. The individual in this position works directly with on-shift teams to foster a positive and engaging work environment. Responsibilities include ensuring all team members adhere to best practices, maintaining safety and cleanliness standards, and supporting the delivery of excellent customer service. The role requires not only operational oversight but also the ability to motivate and hold the team accountable. Strong communication and leadership skills are essential to succeed in this position.

Candidates who have previous experience leading teams in Quick Service Restaurant (QSR) or fast-food settings will find this role well-suited to their background. The position values individuals who understand food safety principles, possess ServSafe certification, and can demonstrate multitasking capabilities. Basic computer skills are also necessary to handle operational systems and reporting duties.

SSP America is committed to equal employment opportunities and promotes an inclusive work environment. The company ensures that all employment decisions are made without discrimination based on protected characteristics such as race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, or genetic information. SSP America also offers reasonable accommodations during the application and interview process to comply with all applicable laws.

This Shift Supervisor opportunity is ideal for those passionate about working in quick service or fast casual restaurant concepts and looking to grow professionally within a reputable company. With a comprehensive benefits package, career advancement opportunities, and a positive workplace culture, SSP America provides a solid foundation for your career growth in the hospitality and food service industry.