Refreshments Operator II - Philadelphia-OCS

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. The company is rooted in service and united by a clear purpose to make a positive impact for employees, partners, communities, and the planet. Aramark values equal employment opportunity and inclusiveness, ensuring a workplace free from discrimination based on race, color, religion, national origin, age, sex, gender identity, disability, sexual orientation, veteran status, or any other characteristics protected by law. With a commitment to employee growth and development, Aramark provides opportunities to cultivate talents, pursue passions, and achieve professional advancement, making it an excellent place to build a rewarding career.

The Refreshments Operator II role at Aramark plays a crucial part in delivering high-quality customer service within the company's refreshment operations. This position is responsible for maintaining product availability and equipment functionality to guarantee an exceptional experience for customers. The operator ensures that daily inventory is stocked appropriately, fresh, and managed efficiently at client sites. Duties include unloading, stocking, managing orders, and communicating effectively with customers to introduce new products and promote the full product line. The role requires the use of technology such as laptops to track inventory levels, place orders, and handle client invoicing. Additionally, the operator performs basic equipment maintenance and repairs, cleans machines, exchanges decanters, and addresses service calls as needed.

An essential aspect of the role involves building positive relationships with customers to represent the company in a professional and favorable manner. The operator collaborates closely with route sales and general managers to report any issues, discuss customer needs, and identify competition within client locations. This role demands strong problem-solving skills, a sense of urgency, and the ability to adapt quickly to changing business demands, ensuring continuous service excellence.

Compensation for the Refreshments Operator II is set at an hourly rate of $22.54. Aramark offers a comprehensive benefits package for eligible employees that includes medical, dental, and vision insurance, along with work-life resources. Additional perks such as retirement savings plans like 401(k), parental leave, disability coverage, and paid time off are also available, although benefits may vary by location and employee eligibility. This position may require physical activities such as lifting, bending, pushing, pulling, and extended periods of walking and standing. Uniforms and personal protective equipment (PPE) usage may also be required.

Working at Aramark means developing new skills, facing challenges head-on, and making a positive impact on both customers and colleagues. Candidates applying for this role can expect a dynamic work environment where responsibilities may evolve to meet the needs of the business. The company’s mission emphasizes doing great things together for all stakeholders, encouraging employees to grow professionally and contribute meaningfully to their communities and the world.