Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
vacation
Paid holidays
Tuition Reimbursement
On-site Meal discounts
Employee Discounts
Opportunity for growth and advancement

Job Description

TravelCenters of America (TA) has been a trusted name in the travel industry for over 50 years, providing professional truck drivers and motorists with essential services such as fuel, food, truck maintenance, and more. With its extensive network of travel centers located across the United States, TA has become a reliable one-stop destination for travelers on the road. From bustling truck stops to corporate headquarters in Westlake, Ohio, the company fosters a team-oriented environment driven by innovation, growth, and sustainability initiatives. TA is committed to implementing cutting-edge technology and embracing alternative energy solutions to meet the evolving needs of its customers and reduce environmental impact.

As an established leader in travel services, TA prides itself on building a diverse organization that reflects the wide variety of travelers depending on its services daily. The company values individualism and inclusivity, making it an equal opportunity employer that invites individuals from all walks of life to apply and grow within the organization. TA offers a range of employment positions that focus on collaboration, career advancement, and a commitment to service excellence.

The Host role at TravelCenters of America plays a crucial part in ensuring the success of the restaurant operations within their travel centers. This position is centered on delivering warm, welcoming experiences to guests, creating an inviting atmosphere where travelers feel valued and ready to continue their journey refreshed and satisfied. Hosts at TA are expected to provide friendly, efficient customer service, manage point-of-sale transactions, and promote daily specials by being knowledgeable of the menu offerings. The role requires excellent communication skills and the ability to prioritize tasks to meet both kitchen and guest needs. Additionally, the Host is responsible for maintaining safety and cleanliness standards throughout the dining area while working collaboratively with team members and management.

Emphasizing a fun, trusting work environment, TA encourages Hosts to engage positively with customers and co-workers alike. The company ensures that its team members have access to ongoing opportunities for professional growth and advancement. Working flexible hours, including nights, weekends, and some holidays, is part of this role, making it ideal for individuals who enjoy dynamic, fast-paced settings. The pay range for this position is approximately $14.00 to $15.00 per hour, with the actual salary dependent on experience, responsibilities, and skills. Along with competitive wages, TA offers a comprehensive benefits package designed to support the well-being and personal development of its employees, reinforcing its commitment to creating a supportive workplace where team members can thrive.

Overall, the Host at TravelCenters of America is a frontline ambassador who directly influences guest satisfaction and operational excellence. This role is perfect for those passionate about delivering exceptional service, working as part of a team, and contributing to a company dedicated to innovation, sustainability, and community values.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including nights, weekends and holidays
  • Good communication skills
  • Customer service experience preferred
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 lbs occasionally
  • Ability to follow safety and sanitation guidelines

Job Qualifications

  • Basic computer/POS knowledge preferred
  • Previous food service experience a plus
  • Good verbal communication skills
  • Ability to work flexible hours including nights, weekends and some holidays

Job Duties

  • Welcome and serve each customer courteously, quickly and efficiently
  • Be knowledgeable of menu items and promote daily specials
  • Process transactions on a point-of-sale register
  • Prioritize work according to kitchen and dining guest needs
  • Maintain equipment per operating standards
  • Follow proper safety procedures when handling and preparing food
  • Build strong communication and rapport with leaders and co-workers

Job Criteria

Experience

Entry Level (1-2 years)


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