Restaurant Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.00 - $16.00
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Benefits

competitive pay
tips included
full-time employment
Employee Discounts
friendly work environment
team-oriented culture

Job Description

Jorge's Cantina is a vibrant dining establishment that stems from the beloved George's, a longtime favorite in Waco. As a new Big O concept, Jorge's combines traditional hospitality with a festive atmosphere where guests can enjoy great food and exceptional service. Our cantina is more than just a restaurant; it is a community gathering spot where people come together to share memorable meals and create lasting experiences. We are dedicated to maintaining a welcoming environment where both our staff and guests feel valued and appreciated. If you are looking to work in a lively, customer-focused setting, Jorge's Cantina offers a chance to be part of a supportive and fun team that treats each other like family.

We are currently seeking competent Restaurant Hostesses to become the welcoming face of our restaurant. This full-time role is essential to delivering top-notch customer service and ensuring our guests have memorable dining experiences from the moment they walk in. The position offers competitive pay at $12 to $16 per hour, inclusive of tips, which rewards the right candidate for excellent service and a friendly demeanor. Our ideal hostess will be quick on their feet both literally, as this is a fast-paced environment, and metaphorically in responding to guests' needs and any potential challenges.

The primary responsibility of our hostess is to greet customers warmly and guide them through their initial interactions with our restaurant. This includes providing accurate wait time estimates, managing seating arrangements to optimize the flow and workload for our wait staff, and assisting guests by answering any preliminary questions about the menu or services. Attention to cleanliness and safety is paramount, as our hostesses set the tone for the entire dining experience by ensuring the front-of-house areas, including tables and waiting areas, are neat and sanitary.

Success in this role requires excellent people skills, patience, and a customer-oriented approach. Teamwork is also crucial, and our hostesses collaborate closely with servers, kitchen, and bar staff to maintain smooth operations and enhance overall guest satisfaction. In addition, the ability to handle customer complaints or concerns with a positive and constructive attitude is vital to upholding our reputation for outstanding service.

Candidates should be at least 18 years old to apply, with a high school diploma viewed as a plus but not a strict requirement. Beyond formal education, what we truly value are qualities such as reliability, trustworthiness, and a friendly attitude that can brighten every guest's visit. Working at Jorge's Cantina is not just about taking a job—it is about joining a family, committed to providing a fiesta of flavors and fun for all who step through our doors. We welcome enthusiastic individuals to apply and embark on a rewarding career path with us.

Job Requirements

  • Must be 18 or over to apply
  • Attention to cleanliness and safety
  • Patience and customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Great team skills and treat co-workers with respect
  • Responsible and trustworthy
  • High school diploma is a plus but not required

Job Qualifications

  • High school diploma is a plus but not required
  • Excellent people skills with a friendly attitude
  • Patience and customer-oriented approach
  • Great team skills and treat co-workers with respect
  • Responsible and trustworthy

Job Duties

  • Greeting customers as they walk into the restaurant
  • Guiding guests to their table
  • Giving guests accurate wait time estimates and seating them in the waiting area
  • Providing customers with menus and answering any initial questions they may have
  • Optimizing seating at different tables to ensure even workload for wait staff
  • Answering phones and providing customer service over the phone
  • Prepare restaurant tables with special attention to sanitation and order
  • Collaborate with other restaurant servers and kitchen/bar staff
  • Deal with complaints or problems with a positive attitude

Job Criteria

Experience

No experience required


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