Host/Hostess - Hiring Immediately

Grand Prairie, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $16.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

free meal on shift

Employee Discounts

Career growth opportunities

Great working environment

flexible schedule

Paid training

fun and exciting workplace

Job Description

Kitchen + Kocktails is a vibrant dining establishment that offers a modern spin on Southern Comfort Food, complete with an exceptional selection of beer, wine, and some of the best craft cocktails available in the area. Known for its welcoming atmosphere and innovative menu, Kitchen + Kocktails provides guests with a unique culinary experience that blends traditional Southern flavors with contemporary culinary techniques. The restaurant has garnered a loyal customer base by maintaining high standards of food quality, excellent service, and creating an inviting environment for both casual and special occasions. They are committed to offering a dynamic workplace where team members can thrive and grow professionally.

Currently, Kitchen + Kocktails is hiring Hosts and Hostesses to join their expanding team. This is an hourly position with a competitive pay rate ranging from $16 to $18 per hour. In addition to a great wage, employees enjoy benefits such as free meals while on shift, employee discounts, and opportunities for career advancement within the company. The role of a Host or Hostess is integral to the restaurant's success, as they are the first point of contact for guests and represent the establishment's core values of friendliness, exceptional service, and high standards.

The Host/Hostess position involves greeting guests warmly upon arrival and departure, managing wait times, maintaining the waiting list, and seating guests efficiently to ensure an enjoyable dining experience. Hosts and Hostesses also play a supportive role by communicating guests' needs to servers and other staff members seamlessly, refilling beverages, performing light housekeeping duties such as cleaning menus and glasses, and ensuring restrooms are clean and stocked. This position requires excellent interpersonal skills to engage guests in natural conversation without being intrusive or scripted.

Moreover, the role may require answering phone calls, taking to-go orders, and assisting with other dining room duties when necessary. Flexibility is essential, as availability is required during nights and weekends. Kitchen + Kocktails prides itself on fostering a fun and exciting work environment where employees are encouraged to grow, learn new skills, and contribute to a team-oriented culture. With paid training and a flexible schedule, the Host/Hostess role is ideal for individuals with a passion for hospitality who want to be part of a thriving restaurant community.

Job Requirements

Must be able to read menus
Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Must be able to clearly communicate guests’ needs to waiters, bussers, managers, etc
Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
Must be able to walk and stand during entire shift
Must be able to reach, bend, stoop and wipe
Must be able to carry trays or supplies weighing 10-30 lbs
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
An appetite for learning and great food
Flexibility to work a variety of shifts
6 months experience in a full-service restaurant preferred
Must be upbeat, outgoing and positive
Must be able to assist guests and possess great guest relations skills
Ability to work positively in a fast-paced environment
Ability to stand/walk and stay focused and alert for extended periods of time
Ability to work effectively within a team
Ability to effectively communicate on the telephone

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or hospitality preferred but not required
Strong communication skills
Ability to work in a fast-paced environment
Excellent interpersonal and people skills
Ability to multitask effectively
Basic math skills
Team player attitude
Attention to detail
Friendly and outgoing personality
Ability to stand and walk for extended periods
Flexibility to work nights and weekends
Positive and upbeat demeanor
Ability to handle guest requests politely and efficiently

Job Duties

Greet incoming and departing guests warmly with a genuine smile and eye contact
Escort guests to assigned dining area
Present menus
Announce waiter’s name
Use visual cues to seat guests in either the bar or dining area depending on their preference
Inform guests of current promotion and who will be serving them
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of guests into the dining and bar areas
Provide accurate wait times to incoming guests if appropriate
Tend to special guest needs and requests
Observe guests’ needs throughout dining experience to ensure they receive high quality service
Adhere to sanitation, safety and alcohol control policies
Help dining room staff by setting and clearing tables
Replenish water and serve beverages
Issue dining charges by verifying orders, calculating taxes, totaling bill for to-go orders
Receive payments by validating credit charges, approving checks, accepting currency, calculating and issuing change for to-go orders
Reconcile cash drawer by proving cash transactions, listing checks and credit card charges for to-go orders
Contribute to team effort by accomplishing related results as needed