
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $7.25
Work Schedule
Day Shifts
Benefits
tip eligible
Job Description
Located at 200 Lavaca St, Austin, Texas, this food and beverage establishment is recognized for its commitment to crafting memorable dining experiences that go beyond just serving food. The company prides itself on offering a welcoming environment where guest satisfaction is paramount, with a focus on excellent service, quality standards, and professionalism. As a team member, you will be part of a vibrant and fast-paced atmosphere that values initiative, teamwork, and attention to detail, all essential in creating an exceptional dining experience. This full-time, non-management position offers a stable day shift schedule with an hourly pay rate of $7.25, including eligibility for tips. The role involves direct interaction with guests and supports all aspects of the food service process to ensure each guest leave satisfied and eager to return.
The Guest Service Expert position is crucial within this hospitality-focused organization. Rather than simply delivering food and drinks, this role is designed to build a unique and memorable experience for each guest. Responsibilities include setting tables, effectively communicating with kitchen staff, serving guests, and maintaining cleanliness in work areas and supplies. Guest Service Experts actively engage with guests, making transactions part of the overall experience and ensuring smooth operations on the floor. This role demands physical stamina as it involves standing or walking for extended periods, maneuvering over varied surfaces, and performing manual tasks such as lifting, carrying, and placing objects weighing up to 25 pounds independently, or up to 50 pounds with assistance. Attention to personal appearance, professional communication, and adherence to company policies and safety standards are equally important to uphold the establishment's reputation and service quality. By excelling in these duties, the Guest Service Expert plays an integral part in maintaining a safe, efficient, and enjoyable dining environment for guests and colleagues alike.
The Guest Service Expert position is crucial within this hospitality-focused organization. Rather than simply delivering food and drinks, this role is designed to build a unique and memorable experience for each guest. Responsibilities include setting tables, effectively communicating with kitchen staff, serving guests, and maintaining cleanliness in work areas and supplies. Guest Service Experts actively engage with guests, making transactions part of the overall experience and ensuring smooth operations on the floor. This role demands physical stamina as it involves standing or walking for extended periods, maneuvering over varied surfaces, and performing manual tasks such as lifting, carrying, and placing objects weighing up to 25 pounds independently, or up to 50 pounds with assistance. Attention to personal appearance, professional communication, and adherence to company policies and safety standards are equally important to uphold the establishment's reputation and service quality. By excelling in these duties, the Guest Service Expert plays an integral part in maintaining a safe, efficient, and enjoyable dining environment for guests and colleagues alike.
Job Requirements
- high school diploma or g.e.d. equivalent
- less than 1 year related work experience
- no supervisory experience
- ability to stand, sit, or walk for extended periods
- ability to lift and move objects up to 25 pounds without assistance and 50 pounds with assistance
- strong communication skills
- adherence to company policies and procedures
Job Qualifications
- high school diploma or g.e.d. equivalent
- less than 1 year related work experience
- no supervisory experience
- strong interpersonal and communication skills
- ability to handle physical aspects of the job
- commitment to safety and quality standards
Job Duties
- set tables according to restaurant standards
- communicate effectively with kitchen staff regarding orders
- interact and serve guests ensuring a memorable experience
- clean and maintain work areas and supplies
- handle transactions promptly and courteously
- comply with company policies and safety procedures
- maintain professional appearance and communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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