Position: Workplace Ops Manager
About: Northwestern Mutual is a strong, innovative, and growing company that invests in its people to make a positive difference. The role involves overseeing the Interiors Project Portfolio and the Operations Team, ensuring seamless execution of interior space projects ranging from enterprise efforts to facilities-directed initiatives and internal customer requests. It requires effective project management skills, transparent intake processes, and clear communication with clients and stakeholders. The position demands weekly coordination across various teams including trades, events, restaurant operations, security, and others. Additionally, the role includes CAFM (Computer-Aided Facility Management) Product Ownership, analyzing workspace utilization data to optimize space planning, and producing insightful reports.
Requirements: Bachelor’s Degree with an emphasis in Business, Project Management or related field preferred; minimum 8 years of progressively responsible experience including people leadership, process and project management; demonstrated superior people leadership, management, and interpersonal skills; ability to work with general direction to manage cross-department projects; strong analytical skills, commitment to customer service excellence, and sound decision-making abilities; high degree of personal initiative and motivation
Benefits: flexible work schedules, concierge service, comprehensive benefits, employee resource groups
