Position: Vice President, Fraud and Disputes
About: At Paysign, we are committed to delivering innovative payment solutions while maintaining compliance with industry regulations and protecting our customers from fraud. The Director of Fraud and Disputes plays a critical role in safeguarding our financial ecosystem, enhancing customer trust, and reinforcing our company’s mission to provide seamless payment solutions.
Requirements: Minimum 10+ years in fraud management, risk analysis, or financial services, preferably in card services; Bachelor’s degree required; Master’s degree preferred; Strong understanding of MasterCard, Visa, Pulse, Discover fraud and dispute rules; Expertise in Regulation E, Network Zero Liability, and fraud risk controls; Familiarity with industry benchmarks, fraud prevention best practices, and participation in fraud-related industry forums; Problem-solving and decision-making under pressure; Ability to adapt to evolving fraud tactics and regulatory requirements; Proficiency in Microsoft Office Suite; Working knowledge of Salesforce.com; Strong ability to communicate at the executive level and influence cross-functional teams; Excellent written and verbal communication skills; High attention to detail and ability to manage multiple priorities effectively; Regular attendance required; Schedule flexibility as needed to respond to fraud incidents.
Benefits: health insurance, 401(k), flexible work schedule conducive to work-life balance
