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Valet Runner at Grand Sierra Resort and Casino

Reno, NV Grand Sierra Resort and Casino $27,140-$34,365 per year

Position: Valet Runner

About: The Grand Sierra Resort Hotel Operations Department is seeking a talented and qualified individual to serve as a Valet Runner. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. Team Member is responsible for parking and picking cars within the Valet department. Team Member must exhibit courteous hospitality at all times and fully own each guest issue. When in communication with the guest, the Team Member must be proactive in every area, including offering additional services. Strives to continually improve guest satisfaction and maximize the financial performance of the department.

Requirements: Previous valet experience preferred; must be 19 years of age with 3 years driving experience; High School Diploma or GED certificate; Excellent communication skills both written and oral; Fluent in English language; Must possess interpersonal skills to deal effectively with business contacts and employees at all levels of the company; Results oriented, hands-on professional with the ability to deal effectively and interact well with customers and employees; Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner; Ability to define problems, collect data, establish facts, and draw valid conclusions through decisive judgment; Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form; Must obtain and maintain Alcohol Awareness Card; Must produce acceptable driving record per GSR SOP from DMV annually to present to management to remain in position

Benefits: Employee discount on food and beverages, Flexible work schedule conducive to work-life balance

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