Position: Valet Guest Experience Agent
About: The Valet Guest Experience Agent at Emerald Queen Casino plays a crucial role in delivering exceptional guest experiences by seamlessly integrating the responsibilities of a valet, bellhop, and concierge. This dynamic position requires an individual passionate about customer service, with in-depth knowledge of the local area, thriving in a guest-centric hospitality environment. The Valet Guest Experience Agent serves as the first and last point of contact for guests, ensuring a memorable stay through personalized service, attentiveness, and a warm demeanor.
Requirements: High school diploma or GED equivalent required; Previous valet parking attendant experience required; Ability to handle personnel and guest-related matters while providing exceptional guest service; High-level knowledge of the local area, attractions, restaurants, and entertainment; Good communication skills with a friendly and courteous attitude; Must have a valid Washington State Driver’s License with a clean driving record; Must be in excellent physical condition; Must be able to lift up to 50lbs; Ability to sprint ¼ mile several times per shift; Manual dexterity and ability to drive any type of vehicle (Manual, Automatic, Electric); Must be able to tolerate exposure to inclement weather; Must be able to tolerate a smoke-filled environment; Must be able to work all scheduled shifts, including day, swing, graveyard, and holidays
Benefits: employer-paid medical insurance, employer-paid dental insurance, employer-paid vision insurance, employer-paid life insurance, starting wage of $18.29/hr plus tips increasing to $19.42/hr plus tips at successful completion of 90-day orientation period, 401(k)
