Position: TICKET OPERATIONS COORDINATOR | TICKET OFFICE | FULL TIME
About: The historic Fox Theatre in midtown Atlanta, GA, is seeking a qualified candidate for the position of Ticket Operations Coordinator. The Ticket Operations Coordinator provides operational and technical support to the Fox Theatre Ticket Office. The Fox Theatre is one of Atlanta’s premier venues for live entertainment, welcoming more than 250 performances a year in its 4,665-seat theatre. From rock concerts and Broadway productions to ballets, comedy, and movies, the historic venue attracts more than 500,000 visitors annually. The theatre hosts over 100 annual private events like wedding receptions, trade shows, corporate meetings, and association functions in two fabulous ballrooms and outdoor terraces. The Fox’s premium Marquee Club, presented by Lexus, is a 10,000 sq. ft, three-story luxury bar accessible to all Club Level ticket holders for events at the Fox. As a 501(c)(3) nonprofit arts organization, the Fox Theatre stands today as a fiercely protected landmark and a nationally acclaimed theater.
Requirements: Bachelor’s Degree or equivalent experience; Must have minimum 2-3 years experience working in a ticketing environment; Must have extensive experience working with ticketing software (preferably Paciolan) and Microsoft Office Products; Must have experience working in an environment where customer service is a priority; Must be able to maintain a positive attitude at all times; Must have demonstrated competencies in the areas of oral and written communications, customer service, and business ethics.
Benefits: Eligibility to participate in Group Health, Vision, & Dental Insurance Plans, Employer-Provided Short-Term Disability, Long-Term Disability, Group Term Life, and AD&D Insurance, Eligibility to participate in Medical and Dependent Care Flexible Spending Accounts, Eligibility to participate in 403(b) Retirement Plan, including Employer Match Program, Paid Time Off includes vacation, sick leave, and holidays
