Position: General Manager
About: We are seeking an experienced and passionate Manager to lead our Truck Wash Business. As a key figure in our management team, you will oversee daily operations and ensure a top-tier customer experience. With a focus on perfection and an eye for detail, you will lead a team of 25 staff members while fostering a positive and accountable workplace culture.
Requirements:
Manage and oversee trucking operations, ensuring smooth day-to-day functioning and the highest standards of service.
Lead, train, and develop a team of 25 staff members, promoting accountability, teamwork, and growth.
Continuously monitor and improve service standards, striving for excellence in every customer interaction.
Address and resolve guest concerns promptly and professionally, ensuring a positive experience for every visitor and customer.
Collaborate with senior leadership to implement strategies that enhance truck wash profitability and maintain top-tier service standards.
Foster a positive work environment by promoting a culture of accountability, teamwork, and excellence.
Qualifications:
Over 10 years of experience in management or a similar leadership role, preferably in a luxury hotel setting.
Proven ability to manage, train, and motivate a large team of staff members.
Strong passion for service excellence and continuous improvement.
Exceptional organizational skills with the ability to multitask and manage competing priorities.
Outstanding attention to detail and problem-solving skills.
Strong interpersonal and communication skills, both with staff and customers
Benefits: Competitive pay; dynamic work environment, professional growth