Position: STARBUCKS/BARISTA
About: Kroger, the nation’s largest grocer with nearly 2,800 stores in 35 states, is dedicated to providing exceptional customer service in a safe and inclusive work environment. With a focus on respect, honesty, integrity, diversity, and safety, Kroger aims to feed the human spirit through innovative experiences for customers and employees alike.
Requirements: Excellent customer service skills; Any previous comparable experience; Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products; Collaborate with associates and promote teamwork to help achieve company/store goals; Prepare beverage selections to recipe and standards and to customers requests using proper equipment; tender transactions using company best practices; Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials; Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink; Recommend coffee shop items to customers to ensure they get the products they want and need; Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise; Check product quality to ensure freshness; review sell by dates and take appropriate action; Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer; Label, stock and inventory department merchandise; Report product ordering/shipping discrepancies to the department manager; Stay current with present, future, seasonal and special ads; Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines; Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair; Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management; Must be able to perform the essential job functions of this position with or without reasonable accommodation
Benefits: Opportunity for growth and development, Competitive compensation, Work-life balance, Health and wellness programs, Employee discounts
