Position: Service Support Specialist
About: Royal Cup, Inc. is a leading provider of high-quality coffees and fine teas, serving restaurants, hotels, offices, and individuals nationwide. With over 125 years of experience, we pride ourselves on dedicated customer care and exceptional service. We are committed to sustainability and being a good corporate steward in all our endeavors.
Requirements: Minimum of a high school diploma (or equivalent like GED); 2-4 years of recent experience in Customer Service, Account Maintenance, or technical support; ability to work independently and in a team environment; strong commitment to customer service; flexibility in work schedule; excellent communication skills both verbal and written; successful completion of the pre-employment process
Benefits: healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, vacation time, training opportunities for employee success
