Position: Service Support Analyst
About: Contractor – DHB IT – User Support Technician position at the Division of Health Benefits (DHB) involving organizing, servicing, and deploying various technology equipment for employees, contractors, and temporary workers. This role also encompasses troubleshooting and first-line support responsibilities for IT issues within the division.
Requirements: High school diploma or equivalent required; experience providing technical support; strong communication skills; ability to work independently and manage multiple tasks effectively; familiarity with IT ticketing systems; previous experience in deploying and configuring computers and peripheral devices
Benefits: health insurance, 401(k)
