Position: Service Manager – Goodlettsville, TN
About: Synergy Equipment is seeking a dedicated Service Manager to collaborate closely with the Branch Manager in optimizing branch profitability while leading a team of service and field technicians. The role involves delivering exceptional customer service, maintenance, and repair services for the company’s equipment. The Service Manager oversees the hiring, development, and training of the technician team while managing the department’s budget and profitability aspects. The position also entails ensuring customer satisfaction through adherence to company policies and staying updated on product improvement programs from manufacturers.
Requirements: High school diploma; 2-year certificate from technical school or 5 years of related service management experience in the heavy equipment industry; PC proficiency, especially in MS Office applications; extensive equipment (OEM product) and maintenance knowledge; valid driver’s license; strong organizational and customer service skills. Military service will be considered in lieu of education/certification experience as applicable.
Benefits: medical, dental, and vision insurance, health savings accounts, 401(k) and Roth retirement options with company match, life and disability insurance, paid time off including vacation and holidays, bonus opportunities, comprehensive training programs, career growth opportunities, equal opportunity employer
