Position: Senior Office Services Associate – Mon – Fri 8:30am-5:30pm
About: Williams Lea is hiring for a Senior Office Services Associate for our Los Angeles office to work Monday to Friday 8:30 am to 5:30 pm. The Senior Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed. In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years. Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments. We’re always progressing, connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
Requirements: High school diploma or equivalent; Minimum 3 years’ office services experience preferably in a legal, banking or large corporate environment; Skilled in the use of mail, phone, email, digital reprographics and mail equipment; Familiar with general back office procedures to meet and maintain client satisfaction; Proven customer service skills are required in order to create, maintain and enhance customer relationships; Good written and verbal communication skills, including professional telephone and email etiquette; Attention to detail with good organizational skills; Must be able to meet deadlines and complete all projects in a timely manner; Ability to handle sensitive and/or confidential documents and information; Able to make independent decisions that conform to business needs and policy; Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level; Must work well in a team environment; Must be able to interact effectively with multi-functional and diverse backgrounds; Ability to work in a fast-paced environment; Must be self-motivated with positive can-do attitude.
Benefits: Commuter assistance, Paid parental leave, Partner benefits, Disability insurance, Health insurance, Dental insurance, Flexible spending account, Paid time off, Parental leave, Employee assistance program, Vision insurance, 401(k) matching, Life insurance
