Position: Senior Manager of Human Resources
About: In 1980, the first American El Pollo Loco opened on Alvarado Street in Los Angeles, quickly becoming a destination for the best citrus-marinated, fire-grilled pollo in town. Over the past four decades, El Pollo Loco has grown into more than 490 restaurants across 7 states, becoming an L.A. mainstay and cultural benchmark along the way. Today, El Pollo Loco continues to provide customers with fresh and innovative L.A. Mex cuisine, from famous family dinners to Mexican entrees.
Requirements: Bachelor’s degree in Human Resources, Business Administration, or related field preferred; Minimum of 5 years Human Resource Generalist experience in a multi-state, multi-site role required, preferably in the restaurant/retail/hotel industry; Possess and maintain a valid driver’s license; PHR/SPHR, SHRM-CP/SHRM-SCP, or relevant certifications desired; In-depth understanding of employee relations, organizational culture, employee engagement, and HR best practices; Extensive knowledge of state/federal/local employment regulations and compliance; Track record exhibiting growth within the Human Resources discipline, including employee relations, performance management, and administration; Proven experience leading workplace investigations, including assessing employee relations issues, gathering evidence, and ensuring fair, thorough, and compliant resolutions; Ability to partner with and influence management and all levels of employees; Flexible work style and approach based on operational needs; Ability to maintain confidentiality and handle sensitive information; Solid knowledge of FMLA/CFRA and ADA matters throughout all areas, including engagement in the interactive process and reasonable accommodations; Confidence in execution of strategic initiatives; Must be decisive and able to make fact-based decisions; Strong analytical and problem-solving mindset and skills; Meticulous attention to detail; Ability to effectively communicate with internal and external business partners; Must present evidence of highly developed interpersonal skills including conflict resolution, coaching, team building, and leadership; Adept at managing and prioritizing competing time-sensitive requests while working well in a team atmosphere that may be under pressure; Ability to read, write, and interpret complex reports, documents, and correspondence; High level of proficiency with technology including Microsoft Office Suite applications, customized database applications, and internet research tools; Ability to exercise independent judgment on matters of significance to the company; Ability to work extended work schedules, including weekends and evenings as needed; Bi-lingual in Spanish highly desirable; Field position based out of Las Vegas, Nevada, but will require occasional travel to California to visit the Support Center and assigned restaurant locations.
Benefits: Hybrid work schedule, Competitive pay and bonus, Medical + Dental + Vision Insurance, 401(K) Plan with match and immediate vesting, Flexible Spending Accounts, Vacation + Sick Pay + 12 Paid Holidays, Dog friendly office, Amazing office culture, Free El Pollo Loco food (Dine Out Card) + Restaurant Discount, Discounts on theme parks, movie tickets, sports events, hotels and more
