Position: Rooms Operations Manager Front Office
About: The Westin Houston Memorial City, located at 945 Gessner Road, Houston, Texas, United States, 77024, is seeking a motivated individual to join their team as a Room Operations Manager. The Westin brand is dedicated to empowering guests to enhance their well-being during their travels, aiming to be the leading wellness brand in the hospitality industry. This role plays a crucial part in ensuring guest satisfaction, team motivation, and financial performance in the rooms area departments such as Front Office, Engineering/Maintenance, and Housekeeping.
Requirements: High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or related professional area OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in guest services, front desk, housekeeping, or related professional area. Experience in managing and leading teams in a hotel environment is preferred.
Benefits: Commuter assistance, Paid parental leave, Health savings account, Employee stock purchase plan, Disability insurance, Health insurance, Flexible spending account, Tuition reimbursement, Paid time off, Adoption assistance, Parental leave, Employee discount, Life insurance