Position: Rooms Operations Manager
About: The Ritz-Carlton San Francisco, located at 600 Stockton Street, San Francisco, California, United States, is looking for a detail-oriented and experienced Operations Manager to oversee the hotel operations departments, including Front Office, Engineering/Maintenance, and Housekeeping. The Ritz-Carlton prides itself on delivering exceptional luxury service to its guests worldwide, upholding the Gold Standards that guide their daily operations and commitment to excellence.
Requirements: High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area. Strong understanding of financial statements, sales and activity reports; ability to lead and manage staff effectively; excellent customer service and communication skills; proficiency in hospitality industry standards and procedures.
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, Employee stock purchase plan at 15% discount, Accrued paid time off including sick leave where applicable, Life insurance, Group disability insurance, Travel discounts, Adoption assistance, Paid parental leave, Health savings account (except for positions based out of or performed in Hawaii), Flexible spending accounts, Tuition assistance, Pre-tax commuter benefits, Other life and work wellness benefits
