Position: Rooms Operations Manager
About: Charlotte Marriott City Center in Charlotte, North Carolina is looking for a dedicated and experienced Manager to oversee room operations and lead a dynamic team. This position will play a crucial role in ensuring guest satisfaction, maximizing departmental performance, and upholding Marriott’s renowned standards of hospitality and service excellence.
Requirements: High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area. OR 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area. Strong leadership, communication, and problem-solving skills required.
Benefits: bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off including sick leave, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits
