Position: Restaurant Server (PM) – Regent Santa Monica Beach
About: Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.
Requirements: Understand and perform job duties to the expectations of Regent Santa Monica and the restaurant Service, Food, Beverage and Wine manuals; Perform all side work applicable to assigned station; Participate in Pre-Shift meetings and learn new menu items; Welcome all guests and ensure they receive responsive, professional and gracious service; Describes dinner features as needed, including menu changes and daily additions; Assisting the kitchen in expediting the service process to maintain the flow of service throughout the dining room; Describes dinner features as needed (including changes and additions); Answer any questions about the menu, specific food items, the wine list, or any other inquiries the guest may have; Liaise with support staff to always ensure communication about the wants and needs of guests; Understand the order taken and any changes in the menu, dietary restrictions, food allergies, and or food modifications as needed or requested by our staff; Aware of all upcoming orders and the status of tables expecting food; Always use position numbers and proper spiels; Sell and serve food and beverages; After serving each course, monitor guests for satisfaction; Oversees table maintenance, coordinates service at the table with fellow team members. Works with server assistants in clearing and re-setting tables; Works with server assistants in keeping service stations stocked with silverware, glassware, share plates, bread plates, placemats, condiments, sugar, coffee, tea, etc; Makes sure that the guest’s check is accurate and presented promptly with a Thank You and a Farewell Wish. Ensures that change or charge slip is returned to the guest in a timely manner; Ensure that all food and products are consistently prepared and served according to the restaurant’s standards; Maintain a clean, safe environment in the Dining Room and all service stations; Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant employees and guests; Flexible schedule, able to work evenings, weekends, and holidays; This position necessitates participation in a pooled tip system, where you contribute to tipping out the support staff and other essential colleagues
Benefits: Disability insurance, Health insurance, Dental insurance, Vision insurance, 401(k) matching, Employee discount, Life insurance
