Position: Restaurant Hostess/Host
About: Loews Hotels & Co has opened the new Loews Kansas City Hotel in Kansas City, MO. This 800-room hotel features 60,000 square feet of meeting and function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel is the first of its kind catering to groups and meetings to open in more than 20 years in Kansas City. Offering two signature restaurants, a Grab & Go bakery, and a rooftop lounge, this 24-story all glass hotel stands out on the city’s skyline at the cornerstone of a vibrant and continuously growing downtown Kansas City.
Requirements: Supervises restaurant activities in absence of Manager; Controls Reservation Book, accepts reservations, and enters them accurately into the record; Maintains guest history files and uses information to enhance repeat guests experience; Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to the start of the meal period; Maintains guest records to record arrival, cover count, seat assignment, turnover, availability; Inspects menus to ensure cleanliness and acceptability; Greets guests in a polite professional manner; Determines guest needs, verifies table availability, assigns appropriate table for seating; Guides guests to the appropriate table; Assists guests with seating and presents menu; Ensures the removal of unnecessary place settings at occupied tables; Notifies server of guest seating and communicates any special needs or requests; Inspects the dining room appearance constantly, assigns a correction of deficiencies to the appropriate team member; Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard; Assigns post-meal side work, inspects dining room and service areas to ensure completion of all tasks; Other duties as assigned; Promotes and applies teamwork skills at all times; Notifies the appropriate individual promptly and fully of problems and/or unusual matters of significance; Is polite, friendly, and helpful to guests, management, and fellow team members; Executes emergency procedures in accordance with hotel standards; Complies with required safety regulations and procedures; Attends appropriate hotel meetings and training sessions; Maintains cleanliness and excellent condition of equipment and work area; Complies with hotel standards, policies, and rules; Recycles whenever possible; Remains current with hotel information and changes; Complies with hotel uniform and grooming standards
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance
