Position: Resident Services Coordinator (Single Room Occupancy)
About: Mission Housing Development Corporation is a private non-profit housing developer founded in 1971. Mission Housing develops high-quality, well-managed, affordable, sustainable communities that promote the self-sufficiency of low- and moderate-income families, seniors, and persons with diverse needs and offers technical assistance to service providers to help them develop affordable housing that meets the needs of special populations with a comprehensive vision of community. We own approximately 44 affordable housing buildings serving over 3,300 residents with diverse ethnic and cultural backgrounds in San Francisco’s Mission District.
Requirements: Bachelor’s degree in related field or three years of experience in community services coordination and social service in lieu of degree; Excellent interpersonal skills, ability to work effectively with people of diverse backgrounds; Experience working with diverse population, low to moderate income families, people with mental health issues, substance abuse, disabilities, legal issues and older adults; Team player, enthusiastic, flexible, patient, problem solver, strong initiative, positive spirited and a desire to make a difference in the lives of residents; Professional commitment to the mission of Mission Housing Development Corporation; Possession of a valid California Driver License with clean record; Knowledge of Federal, State and City benefits programs and local services in the Mission District and San Francisco; Demonstrated skills in leadership and community building; Ability to articulate ideas clearly and professionally in both a written and oral manner; Ability to work independently and as part of a team; Ability to maintain confidentiality of sensitive information a must; Ability to follow through and complete job duties when assigned in a timely manner; Sensitivity to issues pertaining to families and youth populations; Ability to troubleshoot and prioritize work; Ability to remain calm and composed in stressful situations and exercise crisis de-escalation and resolution skills where appropriate; Good analytical and problem-solving skills; Ability to work in a fast-paced environment; Strong organizational skills; Proficiency in MS Word, Excel, Outlook, PowerPoint, Publisher, Internet; Bilingual capacity is essential for this position; Driving will be required for this position/Clean DMV record
Benefits: Health insurance, Dental insurance, Vision insurance, Retirement plan
