Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is seeking a Customer Service Reservations Agent for a remote position anywhere in the U.S. offering competitive pay and bonuses. The role involves handling incoming reservation inquiries via telephone, email, and online platforms, assisting guests in selecting accommodations, processing reservations and payments, managing cancellations and modifications, utilizing sales techniques to upsell services, maximizing efficiency with technology, following up with potential guests, and addressing guest inquiries and concerns promptly.
Requirements: High school diploma or equivalent; previous experience in customer service or reservations preferred; excellent communication and interpersonal skills; strong sales aptitude and ability to upsell; proficiency in using technology to streamline processes; proactive and detail-oriented approach to secure reservations and enhance revenue
Benefits: competitive pay, bonuses, remote work option, flexible work schedule, health insurance
