Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse, a remote customer service position offering competitive pay and bonuses, is seeking a dedicated Reservations Agent to handle incoming reservation inquiries via telephone, email, and online platforms. The role involves assisting guests in selecting accommodations, processing reservations and payments, managing cancellations, modifications, and re-bookings, upselling additional services, utilizing sales techniques, technology, and proactive follow-ups to drive revenue, as well as addressing guest inquiries and concerns.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred
Benefits: competitive pay, bonuses
