Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is seeking a Customer Service Reservations Agent to join their team. This remote position offers competitive pay and bonuses. As a Reservations Agent, you will handle incoming reservation inquiries via telephone, email, and online platforms, assist guests in selecting accommodations, process reservations and payment details, manage cancellations and modifications, upsell additional services, utilize technology for efficiency, follow up with potential guests, and respond to guest inquiries and requests.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred; excellent communication and interpersonal skills; ability to upsell and drive revenue; proficient in using technology for work efficiency
Benefits: competitive pay, bonuses, remote work option, flexible schedule, training provided
