Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse is hiring for a Customer Service role with a focus on reservations. This remote position offers competitive pay and bonuses, and the selected candidate will handle incoming reservation inquiries via various channels, assist guests in selecting accommodations, process reservations and payments, manage booking changes, utilize sales techniques for upselling, leverage technology for efficiency, follow up with potential guests, and address guest inquiries and requests promptly.
Requirements: High school diploma or equivalent required; experience in customer service or hospitality industry preferred; excellent communication and interpersonal skills; ability to handle reservations and payment details accurately; proficiency in using technology for customer interactions; strong sales and upselling skills
Benefits: competitive pay, bonuses, remote work, flexible schedule, training opportunities
